#decision-making

Doug and Tom co-authored an essay for FIELD STATION exploring decision-making in the AI era, using physics metaphors to discuss the role of AI in organisational decisions. They argue that while AI can augment decision-making, it can also reduce an organisation's capacity to decide, and that successful AI integration depends on pre-existing decision-making processes.

A manager used an AI assistant to mediate workplace communication, forcing the author to front-run his own comments to avoid being misrepresented by the AI. The author argues that LLMs mimic thinking without authentic expertise, and their inability to distinguish worthwhile difficulty from unnecessary friction risks devaluing deep thought and human dignity.